State Police dispatchers undergoing consolidation plan

By Denise Coffey - Staff Writer
Regional - posted Mon., Jul. 22, 2013
This phone will allow visitors to the Troop D barracks to speak with dispatchers in a centralized location. Photo by D. Coffey.
This phone will allow visitors to the Troop D barracks to speak with dispatchers in a centralized location. Photo by D. Coffey.

State Police Commander Col. Danny Stebbins recently spoke to state and local officials, as well as concerned residents, about the dispatcher consolidation plan that will impact Troop D barracks beginning in September. The public information forum on July 18 at Quinebaug Valley Community College detailed how and when the transition would happen, and what changes would occur as a result.

“We're changing the way we do business,” Stebbins said. Twelve state police dispatch centers will be consolidated into five by the time the transition is complete in 2014. A pilot program combined western district dispatchers from Troops A, B and L into a central location already. Stebbins said that program provided important information about the way the centralization needs to be handled. “There were speed bumps along the way,” he admitted.

Dispatchers from Troop C have already moved into a $1 million state-of-the-art facility in Tolland. Dispatchers from Troop D will join them in September, Troop K in October and Troop E in November. The plan will free up more than 200 state police troopers for law enforcement roles, according to Stebbins. With dispatcher duties taken over by a central core of personnel, troopers will be more readily available for patrols.

Killingly Town Manager Bruce Benway and state Rep. Mae Flexer (D-44) said the barracks were known to some area residents as a safe haven. “I would like you to look at the numbers for Troop D,” Flexer said. “The plan might need to be different.”

Major Michael Darcy said the changes in Danielson would not impact resident safety. “Troop D isn't closing,” he said. He promised periodic meetings with local officials while the transfer goes on. “I'll commit all my energy to make it go smoothly as possible,” he said.


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