DMV website translation

Region - posted Oct, 26 2012

Department of Motor Vehicles announced that it has started providing a translation of its more than 400 web pages into 65 different languages for greater customer convenience and understanding of DMV policies and state laws. The DMV site is www.ct.gov/dmv. The new offering ranges from the more common languages of Spanish, French and Vietnamese to the less-often-used Gujarati, Tamil and Catalan. The DMV website last year had more than 26 million page views of its information. More than 5.3 million visitors went to the site, including nearly one million from a mobile phone or tablet. The agency is using Google Translate online service, which immediately converts the web pages into the language a customer chooses from a drop-down menu. The service does not translate forms or other documents that are separate files to be downloaded from the site. DMV provides a disclaimer on the site that the translation may provide differences in some understandings of a language depending on dialect and translation. The agency gives a link to contact DMV for assistance in those instances.


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