'Always in Touch' service

Manchester - posted Jan, 11 2013

Anyone can fall or become ill during the night. If someone lives alone, a fall or illness during the night can be disastrous. Who will know? When will help come? Introducing Always in Touch – a free telephone reassurance program sponsored by Always Best Care Senior Services that provides a friendly voice each weekday for seniors and disabled adults. Always in Touch provides daily socialization and the reassurance that the senior/disabled adult “is not alone.” Based in Manchester and covering Hartford, Tolland and Middlesex Counties, Always Best Care of Central CT is one of the nation’s leading providers of non-medical in-home care and independent, assisted & memory care placement services. The company delivers its services with Certified Nurse Assistants and is owned and operated by John & Kristine Lajeunesse. Now Always Best Care is looking for new volunteers to help handle the increasing number of requests for Always in Touch services The only national telephone reassurance program offered absolutely free to seniors, Always in Touch provides a daily “safety check” phone call and peace of mind to seniors who live alone. Volunteers may live anywhere, in any time zone, within the United States and Canada. Volunteers will report to the main headquarters of Always Best Care in Roseville, Calif. and make calls to a database of seniors and disabled adults. Calls will consist of a dialog of questions and common discourse to check on those in need and ensure they are doing well. In the event that a senior or disabled adult does not respond or there are concerns, volunteers will be asked to follow specificprocedures and reach out to designated emergency contacts. The Always in Touch telephone reassurance program is offered five days per week, Monday – Friday, 11 a.m. to 5 p.m., EST. Training will consist of 30 minutes of senior awareness and reporting training in addition to 30 minutes of technology training. Training is held virtually and does not require travel to the Always Best Care offices. Volunteers will be provided access to an Internet-based telephone and database. After completion of training, volunteers may make their calls from their homes. Calls are not recorded, but volunteers are required to post detailed notes in the Always in Touch database. Importantly, Always in Touch is not a referral service or medical alert system, nor is it a substitute for professional medical advice or the care that patients receive from their physicians and medical advisors. In the event of an emergency, clients must call their doctor or 911 immediately. To learn more about becoming an Always in Touch volunteer, or for a volunteer application, call toll free 1-855-710-CALL, or visit www.always-in-touch.com.

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